The fastest way to reach The Livery Line is email. Everything goes to one inbox and gets read — corrections from working drivers first.
Email: hello@theliveryline.com
Privacy and data requests: privacy@theliveryline.com
Based in: San Francisco Bay Area, California, USA
What to write about
Corrections
If a fee, a timeline, a form number, or a process step on this site is wrong or has changed, tell us. Include the page and, where you can, a link to the current source. Corrections get made quickly and the page's "Updated" date is revised.
Guide requests
If you hit a problem that this site doesn't cover — a permit edge case, an airport rule, a platform policy that makes no sense — send it. Reader questions are where most of these guides come from in the first place.
Your own experience
Won a deactivation appeal? Got a damage fee reversed? Found a carrier that quoted sanely? The details of what actually worked are worth more than any amount of desk research, and they help the next driver.
Advertising and press
Display advertising on this site is handled through third-party ad networks. Direct advertising, sponsorship, and paid placement enquiries are welcome at the address above — but note that editorial coverage is not for sale and sponsored guides are not published. See About for how the site is funded.
What we can't do
We can't give you legal advice, review your specific contract, represent you in an appeal or arbitration, or tell you what a court would decide in your case. We're a working driver writing up what we've learned, not a law firm. If your situation is serious, please talk to a licensed California attorney or a licensed insurance broker. See the disclaimer.
Response time
This site is written and maintained by one person who also drives for a living. Expect a reply within a few days rather than a few hours — and a little longer during busy stretches.